Updates on VRSCA’s Letters to the FCC

Video Relay Services Consumer Association

The Video Relay Services Consumer Association (VRSCA) is a communication forum for Deaf, Hard-of-Hearing and hearing persons who use Video Relay Services (VRS).


Latest VRS Issue

VRSCA submitted reply comments to the Federal Communications Commission (FCC)

On Feb. 1, 2016, VRSCA submitted reply comments to the Federal Communications Commission (FCC) regarding the FCC’s proposals for improvements to the Video Relay Service (VRS) program. VRSCA’s filing supported comments previously filed by Consumer Groups and the Registry of Interpreters for the Deaf and an Ex Parte Letter filed by the National Association of the Deaf. To read the Feb. 1 filing in its entirety, click here.

VRSCA Submits Reply Comments to FCC's Further Notice of Proposed Rulemaking

On Dec. 23, 2015, the VRSCA submitted reply comments in response to the Federal Communications Commission’s (FCC’s) Further Notice of Proposed Rulemaking on the FCC’s proposal to modify the Video Relay Service (VRS) compensation rate plan adopted by the FCC in 2013. While the VRSCA is not in a position to comment on VRS rate standards for providers, the VRSCA is in a position to inform the FCC that VRS consumers are concerned about further degradation in the quality of service. To read the entire filing, click here.

FCC Proposals Will Degrade VRS Services

Recently, the Federal Communications Commission (FCC) released a Further Notice of Proposed Rulemaking (FNPRM) about the structure of the Video Relay Service (VRS) program. The FNPRM proposes freezing compensation rates for the three smallest VRS providers and continuing the planned rate cuts for the largest three providers to take effect every six months through July 2017. Ultimately, VRS consumers will be impacted because VRS services will be degraded. Learn More.

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