The FCC Wants Your Opinion!

The FFC’s recent Further Notice of Proposed Rulemaking (FNPRM) is a small step in the right direction – it will help a small portion of VRS users, but it falls far short of helping solve the real quality concerns of the vast majority of deaf users of VRS. Watch this video about the FNPRM, then post your feedback to the FCC’s Facebook page or website.

Video Relay Services Consumer Association

The Video Relay Services Consumer Association (VRSCA) is a communication forum for Deaf, Hard-of-Hearing and hearing persons who use Video Relay Services (VRS).

Latest VRS Issue

FCC Proposals Will Degrade VRS Services

Recently, the Federal Communications Commission (FCC) released a Further Notice of Proposed Rulemaking (FNPRM) about the structure of the Video Relay Service (VRS) program. The FNPRM proposes freezing compensation rates for the three smallest VRS providers and continuing the planned rate cuts for the largest three providers to take effect every six months through July 2017. Ultimately, VRS consumers will be impacted because VRS services will be degraded. Learn More.

Consumer Rights to Ten-Digit Telephone Numbers

Recently, the Federal Communications Commission (FCC) posted an American Sign Language (ASL) video that explains to Video Relay Service (VRS) consumers their right to be fully informed about porting a ten-digit telephone number for VRS. Learn More.

United Providers Oppose VRS Rate Increase

On June 30, 2015, the Federal Communications Commission (FCC) adopted new compensation rates for Video Relay Service (VRS) providers. The six U.S. providers of VRS said that by reducing the rates, the FCC missed an opportunity to improve Video Relay Service (VRS), expand its offerings and uphold the Americans with Disabilities Act’s promise of functionally- equivalent telecommunication services for people who are deaf and hard-of-hearing. To read the entire news release issued by the providers, click here.

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