Updates on VRSCA’s Letters to the FCC

Watch the video above to learn more about VRSCA’s efforts to ask the FCC to remember the communication needs of deaf and hard-of-hearing Americans.


Video Relay Services Consumer Association

The Video Relay Services Consumer Association (VRSCA) is a communication forum for Deaf, Hard-of-Hearing and hearing persons who use Video Relay Services (VRS).


Latest VRS Issue

FCC Launches Video Support Call Center

The Federal Communications Commission (FCC) recently launched a new support center that gives deaf callers the option to call the FCC directly from a videophone (VP) and talk directly with the FCC using American Sign Language. If you have questions, comments or complaints, you can call the FCC at 844-4-FCC-ASL (844-432-2275) between 10 a.m. and 5:30p.m. Eastern Standard Time, Monday through Friday, except holidays. For more information, visit the FCC website: http://www.fcc.gov/encyclopedia/disability-rights-office.

Learn More About What Neutral Platform (NP) and Reference Platform (RF) Mean for Those Who Use VRS

Watch the links below to learn about the FCC’s attitude about future changes to VRS and what it means to those of us who use VRS. It is important to understand what the FCC changes will mean for us and which platform would be best for the future of VRS and for consumers. If you use VRS then YOU are a consumer. To see the list of videos, click here.

FCC Authorizes Voluntary Experiments to Measure Impact on Customers of Technology Transitions in Communications Networks

On Jan. 30, 2014, the FCC launched a broad set of voluntary experiments meant to ensure that the nation’s communications networks continue to provide the services consumers want and need in this era of historic technological transformations. For more information on the experiments, click here.

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