VRSCA will be attending a variety of DeafNation Expos this spring. VRSCA will have a booth staffed with representatives who can provide you with the latest information about Video Relay Service (VRS) and the Federal Communications Commission’s rules related to this important communication service. Watch the video to see a list of locations where we will be this spring. We hope to see you soon!


Video Relay Services Consumer Association

The Video Relay Services Consumer Association (VRSCA) is a communication forum for Deaf, Hard-of-Hearing and hearing persons who use Video Relay Services (VRS).


Latest VRS Issue

Phillips Named Board Chair

In early February, Federal Communications Commission (FCC) Chairman Tom Wheeler announced the appointment of Andrew Phillips, Policy Counsel, National Association of the Deaf (NAD), as chairperson of the new national Disability Advisory Committee. The new committee will provide advice and recommendations to the Commission on a wide array of disability matters within the jurisdiction of the Commission and facilitate the participation of people with disabilities in proceedings before the Commission. For more information, visit http://www.fcc.gov/document/disability-advisory-committee.

Update About Texting-to-911

Texting-to-911 is becoming more accessible in some parts of the United States, although many areas do not yet support it. Rules from the Federal Communications Commission (FCC) state that text providers must begin routing 911 text messages to requesting PSAP (Public Service Answering Point) PSAPs, the entities that process texts, by June 30, 2015, or within six months of a valid PSAP request, whichever is later.

PSAPS that have fulfilled the requirements to receive text-to-911 messages are listed in the PSAP Text-to-911 Readiness and Certification Registry, which can be found at http://www.fcc.gov/encyclopedia/psap-text-911-readiness-and-certification. PSAP readiness and certification forms as well as instructions to 911 authorities and PSAPs can be found there as well.

Texting-to-911 in an Emergency

The Federal Communications Commission (FCC) adopted new rules about text-to-911. These rules are designed to quicken the nationwide availability of text-to-911, but this service is not yet available in many parts of the United States at this time. The FCC has posted a video on its website that gives consumers important information about texting-to-911. In the video, consumers are warned not to rely on texting to reach 911. Instead, the FCC recommends that deaf consumers who have an emergency make a voice, relay or TTY call to 911. The FCC will keep consumers informed about the progress of this very important service.

For more information on this important topic, visit www.fcc.gov/text-to-911.

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